T-Mobile Reviews

T-Mobile offers a variety of cell phone plans. The Go5G Next plan costs $180 per month or $230 per month for 3 phone lines with AutoPay discount. This plan includes benefits like 50GB high-speed mobile hotspot, unlimited premium data, and entertainment on us. The Go5G Plus plan is priced at $150 per month or $200 per month for 3 phone lines with AutoPay discount. It offers benefits like unlimited premium data, streaming entertainment, and travel perks. The Essentials plan costs $90 per month or $120 per month for 3 phone lines with AutoPay discount. This plan includes all the essential benefits including 5G access. All these plans come with no annual contracts. T-Mobile also offers deals on devices. For example, you can get an iPhone 15 with 4 new lines for $25 per line. There are also offers on Samsung Galaxy S24 and iPhone 13. Please note that prices may vary and it's recommended to check the official T-Mobile website for the most accurate and up-to-date information.

T-Mobile offers a variety of products and services. Some of the popular ones include:

• iPhone 15: Customers can get an iPhone 15 on T-Mobile. This offer is available for both new and existing customers. The offer requires porting in a qualifying number and adding a new line of service on the Go5G Next rate plan.

• Switch to T-Mobile: Customers switching to T-Mobile can get help paying off their phone, up to $800. This offer is available via a virtual prepaid Mastercard.

• Samsung Galaxy S24: Customers can get a Samsung Galaxy S24 on T-Mobile. This offer requires adding a line on Go5G Plus or Go5G Next.

• iPhone 13: Customers can get an iPhone 13 on T-Mobile. This offer requires porting in a qualifying new line on an eligible plan.

• T-Mobile Home Internet: Customers switching to T-Mobile Home Internet can get $200 back. This offer is available when activating a new unlimited Home Internet line.

• Cell Phone Plans: T-Mobile offers a variety of cell phone plans including Go5G Next, Go5G Plus, and Essentials. These plans offer features like unlimited premium data and entertainment.

• Device Promotions: T-Mobile offers device promotions on a variety of phones including Apple, Samsung, and OnePlus. These promotions often involve monthly bill credits and require adding a line or trading in an eligible device.

Remember, these offers are subject to change and may have specific terms and conditions. It's always a good idea to check the official T-Mobile website for the most up-to-date information.

T-Mobile's Return Policy allows customers to return or exchange a device or accessory within 14 days of the purchase or lease date of the original device. The device must be returned with the original receipt, in its package, with all contents, undamaged and in good working condition, with no material alterations to the device’s hardware or software. Refunds and exchanges will be less any rebates received and shipping costs. A restocking fee may be required based on the Full Retail Price (FRP) of the device: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300.

For purchases made On the Phone or Online, the device or accessory must be returned to a T-Mobile retail location or shipped back within 20 days of the date the device was shipped to you. If you chose to ship the device back, a prepaid shipping label will be emailed for your return. You are responsible for any charges incurred prior to service cancellation.

As for the Shipping Policy, all orders must be placed before 1:00 p.m. Eastern Time (ET) for on-time delivery. The shipment should arrive according to the delivery schedule listed. For Mobile Phone or Internet Device orders placed after 1:00 p.m. ET, please add one day to the delivery time. Shipping charges are based on weight and will appear on your order confirmation. There are different shipping options available: Standard 2 to 5 Day Delivery, Express Overnight Delivery, and Express Overnight Saturday Delivery. Weather delays could potentially delay your order.

Yes, it is possible to pay a T-Mobile bill in cash at a T-Mobile store. However, it's important to note that T-Mobile will charge a $5 "Payment Support Charge" each time a bill is paid in a physical store. This charge cannot be avoided if choosing to pay the bill in a store. To avoid this charge, payments can be made online, through the T-Mobile app, or by setting up autopay. Unfortunately, cash cannot be used for these options. If paying in cash is non-negotiable, then the bill will be $5 higher each month going forward. Please note that this information is based on the most recent data available and may be subject to change. It is always best to contact T-Mobile directly for the most accurate and up-to-date information.

T-Mobile offers a variety of device deals and promotions. Customers can get an iPhone 15 for free via 24 monthly bill credits when they port in their qualifying number and add a new line of service on the Go5G Next rate plan. T-Mobile also offers to help pay off your phone up to $800 when you switch to them.

There's a limited-time online deal where you can keep your phone and save when you switch. You only pay $50 per month for 1 line with Autopay & an eligible payment method. Plus, when you switch, T-Mobile will pay off your phone up to $800 via a virtual prepaid Mastercard.

T-Mobile also offers a Samsung Galaxy S24 for free via 24 monthly bill credits when you add a line or trade in on a Go5G Plus or Go5G Next rate plan. There's also a deal where you can get 4 iPhone 15s for free, plus 4 new lines for $25/line when you switch with four new qualifying lines and trade in four eligible devices.

In addition, T-Mobile offers $200 back when you switch to T-Mobile Home Internet. Lastly, they have deals on various cell phones including Apple, Samsung, and OnePlus devices. Please note that these deals are subject to terms and conditions and may change over time. It's always best to check the T-Mobile website or contact their customer service for the most current information.

T-Mobile's coverage is quite extensive. The 4G LTE coverage is currently the third-best in the country, behind Verizon and AT&T, covering 62% of the United States. However, T-Mobile's 5G network covers over 40% of the country, making it the best 5G network in the United States. In general, T-Mobile's coverage is strong in large populated cities and suburbs across the country. However, its rural coverage has always been spotty at best. T-Mobile changed the story quite a bit with 5G coverage, where it leads the race, covering about 53% of the country. As of 2024, its overall network infrastructure is claimed to cover more than 330 million users across two million square miles in the United States. This primarily involves the 'Extended Range' 5G network, which utilizes the n71 band (600MHz). With eligible T-Mobile plans, you can get international coverage in 215+ countries and destinations. T-Mobile is rapidly building out its 5G network—98% of Americans have 5G coverage from T-Mobile today. You'll need a 5G-capable device to access T-Mobile's 5G network. If you have a 5G-capable device, good news—5G access is included in all our plans, at no additional cost. Don’t have a 5G device just yet? No worries, our 4G LTE network has you covered just about everywhere.